Refunds

Last updated September 26, 2026. Questions: [email protected].

All sales are final

A membership is $4.99 a month, and payments are not refunded. That includes the first month and any part of a month, except where the law requires a refund.

Cancel any time instead

• Press "Manage or cancel" on your welcome page or in the My membership panel on the Promenade, then cancel.
• You will see that your membership is cancelled, and Stripe will not charge your card again.
• The rooms stay open until the end of the month you already paid for. After that, the Members Deck locks, and the free Arcade Deck is still yours to play.

Charged by mistake?

If you were charged twice or charged after you cancelled, email [email protected] and we will fix it.